Terms and Conditions

Article 1 – General

1. Blenchi Curacao acts as a platform that offers car rentals, boat tours, fishing trips and water sports activities in and around Curaçao.

2. Blenchi Curacao reserves the right to change reservations when required due to weather conditions, or other legitimate reasons. Passengers will be informed in a timely manner.

3. By booking a car rental, boat trip, fishing trip, or participating in a water sports activity, you agree to the general terms and conditions of Blenchi Curacao.

4. The car rental, boat trip, fishing trip, or water sports activity may be operated by Blenchi Curacao or a third party car rental or tour operator.

 

Article 2 – Liability

1. Blenchi Curacao is not liable for damage to personal property or injury to passengers.

2. Blenchi Curacao is not a party to the agreements that are made between users and car rentals or tour operators and is therefore not responsible for the agreements between users and car rentals or tour operators. In the event of a conflict, users must resolve this right with the third party car rental or tour operator in question. Blenchi Curacao will try to mediate but is not a party that can be held liable.

3. Blenchi Curacao is only liable for direct damage that has arisen due to gross negligence or intent of Blenchi Curacao and up to a maximum of the invoice amount or an amount of the deposit made to Blenchi Curacao, if the invoice amount is higher than the deposit made to Blenchi Curacao.

4. All activities organized by Blenchi Curacao are at the passengers’ own risk.

5. In case of force majeure, there is no right to refund or compensation.

Article 3 – Payment and Cancellation

1. Reservations are confirmed after (down)payment.

2. Cancellation is possible via phone, WhatsApp, and email.

3. Payment can be made online or in cash at the office.

Article 4 – Complaints

1. Complaints should be reported to Blenchi Curacao as soon as possible for a suitable solution.

2. Complaints not resolved on-site with the car rental or tour operator must be submitted by email to Blenchi Curacao within 7 days after the end of the activity.

Article 5 – Personal Data

1. Personal data is only used for booking purposes and is not kept longer than necessary.

2. The customer gives Blenchi Curacao irrevocable consent for the use and storage of personal data.

Article 6 – Cancellation and Payment Policy of Blenchi Curacao 

  1. Payment Policy:

For all reservations, at least 50% of the total amount due must be paid in advance. The remaining amount can be paid upon arrival before departure. Last-minute additions must be fully paid upon request.

  1. Cancellation Policy:

All cancellation requests must be submitted via phone, WhatsApp, or email and confirmed by Blenchi Curacao.

  1. For all reservations:

– Cancellation 48 hours or more prior to the tour date will result in a full refund or customers can change the tour date free of charge.

– Cancellation between 24 and 48 hours prior to the tour date will result in a 50% refund of the paid amount, or customers can change the tour date with a rebooking fee of 30%.

– Cancellations less than 24 hours prior to the tour date are not eligible for a refund.

By making a reservation with Blenchi Curacao, you agree to these general terms and conditions.